How to find the glasses that fit me？
You can find the lens width, bridge width, and temple arm length of your current frames by looking at the numbers printed on the inside of the temple arm. Most glasses, no matter the brand will have these numbers available for you to review. It’ll help if you compare the measurements of your current glasses to the frame measurements for the pair you’re looking to purchase on our website. Reviewing this information in detail will help you to find the best fit for your face.
How do I know if a frame fit me?
There are a few pieces of advice that will help you to know if a frame fits you well.
- Make sure your pupils are near the center of the lens
- Lenses should never extend past the side of your face
- Your eyebrows should not be inside the glasses
- Confirm that when you smile, your cheeks don’t push the frames up
- Frames shouldn’t slide down your nose
What if I need to change or cancel my order?
If there is any change you want to apply to your order or you want to cancel your order, please contact us at email@example.com within 24 hours after you placed the order.
How can I check my order?
After your order is shipped, you'll receive an email with the tracking number so you can see when your blue light glasses will arrive. Currently, we ship our packages through USPS. We're as excited as you are to have the glasses delivered!
Do you ship internationally?
Yes, please select the country at the dropdown when you checkout. We have our warehouses in the United States, Canada, Mexico, and Europe. Any other country will require international shipping.
When can I expect my glasses to arrive?
Non-Rx Glasses - Estimated Delivery: 10-16 days
Rx Glasses - Estimated Delivery: 10-20 days
Note: International orders will take additional time to arrive. The timing depends on your country.
What is your return policy?
If you are not satisfied with your glasses within 180 days after you receive the glasses, please contact us here for a refund (no return needed).
What if I'm not happy with the fit of my frames?
If you’re not satisfied with the glasses (size or color), every order has a free replacement (no return needed) opportunity. Please contact us and let us know which one you like, and we’ll send you the new glasses, no problem.
How do I submit my prescription?
Upload your prescription during the checkout process, or email your prescription to firstname.lastname@example.org. We will also reach out to you after your purchase if you have not provided your prescription to us.
How long will my prescription order take?
It may take up to 3 business days to process your order. Once your order is on its way, you will receive an email that it has shipped, and it'll include a tracking number you can follow.
What is your return policy for Rx orders?
We offer the 180-day risk-free refund (no return needed) policy for Rx orders. We offer free refunds, and exchanges (no return needed) for all of our orders.
What's the best way to clean my lenses?
To clean your lenses, you can use disposable wipes. you can also wash the glasses in spay water to clean the lens. For day-to-day cleaning of light smudges, a few swipes of the pouch included in your case should do the trick.
These lenses can block UV400？
Yes! We know, amazing, huh? All of our advanced blue light filter lens blocks UV400.
Do your lenses have anti-reflective coating？
We have the most exceptional anti-reflective outer coating, which removes computer-glare while reducing stress on your eyes. With our high-definition lenses, you get to experience the world in a clearer and stress-free way!
Why the lens is yellow tint？Is this normal？
This is normal for blue light blocking glasses, Our proprietary lens tint is tuned to mimic natural light by filtering out the harmful blue light spectrum.